NationsBenefits is recognized as one of the fastest-growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth, improve outcomes, reduce costs, and bring value to their members.
Through our comprehensive suite of innovative supplemental benefits, fintech payment platforms, and member engagement solutions, we help health plans deliver high-quality benefits to their members that address the social determinants of health and improve member health outcomes and satisfaction.
Our compliance-focused infrastructure, proprietary technology systems, and premier service delivery model allow our health plan partners to deliver high-quality, value-based care to millions of members.
We offer a fulfilling work environment that attracts top talent and encourages all associates to contribute to delivering premier service to internal and external customers alike. Our goal is to transform the healthcare industry for the better! We provide career advancement opportunities from within the organization across multiple locations in the US, South America, and India.
Job Overview:
As a Project Manager in our Fintech team, you will oversee the full project management life cycle, including implementing highly complex, large-scale, strategic IT and business initiatives. You will drive the implementation and continuous advocacy of established policies to ensure successful management and reporting. You will collaborate with all cross-functional teams to identify the impacts and interdependencies between projects and/or programs.
Responsibilities:
- Consistently exhibits behavior and communication skills, demonstrating NationsBenefits’ commitment to superior customer service, including quality, care, and concern with each internal and external customer.
- Identifies, researches, and analyzes operational issues under the direction of management
- Completes projects independently or with appropriate staff as identified by management
- Possesses high-level knowledge and proficiency in Project Management methodologies, Resource Management practices, and Change Management techniques.
- Functional expertise and fundamental business knowledge to contribute to the strategic direction of the function and supported client group(s)
- Exemplifies strong knowledge and understanding of instructional design practices and procedures
- Working knowledge of sales business principles, practices, and procedures
- Conduct systems implementations, including requirements/process analysis, conceptual and detailed design, configuration, testing, training, change management, support
- Provides recommendations and action plans for implementation, monitoring, and control based on results of analysis
- Works with cross-functional teams in identifying operational issues, implementing adopted recommendations, and monitoring them
- Participates in and/or leads ad hoc committees as agreed upon
- Uses protects, and discloses HCP patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act
- Responsible for compliance with all federal, state, and local laws, rules, and regulations affecting the Company
- Responsible for participating in quality assurance, compliance, and in-service and continuing education activities as requested by Company
- Performs additional duties as assigned
Qualifications:
- BS degree or AS degree in computer science, information systems or business, or project management; preferred major/study area.
- 5+ years of experience in relevant technical project management.
- Experience with retail POS integration and/or payment processing is desired.
- Knowledge of the MS Office Suite, including Word, Excel, PowerPoint, and SharePoint. Intermediate to advanced level of knowledge and practical application of Project management tools, JIRA preferred.
- Experience performing business analysis and project assessment for large and complex projects.
- Ability to create business and functional specifications according to business needs.
- Experienced with structured requirements documentation. Experienced with Business Process improvement concepts
- Must have effective stakeholder and executive communication experience.
- Experienced with project artifacts, including project charter, project risk evaluation matrix, project management framework implementation, and project integration activities.
- Keeps abreast with PMI guidelines, including traditional and agile project management.
- PMP certified by the Project Management Institute is desired.
- Experience in healthcare IT, claims processing systems, Lean, process mapping, Business Requirement Document BRD, and current vs. future state development is desired.
Additional Notes:
Your position may require occasional travel to meet with clients or attend conferences. Travel is expected to be roughly 10% of the time.